Terms & Conditions
Please read these terms carefully before using our services
Last updated: March 2025
1. Introduction
Welcome to PM MKTPLACE ("we", "us", "our"), a Singapore-based precious metals dealer. By accessing or using our website at pmmktplace.com and engaging with our services, you agree to be bound by these Terms & Conditions.
Our website is informational in nature. It displays live precious metal prices, product information, and facilitates enquiries. All actual transactions are conducted in person or by prior arrangement. We do not operate an online trading platform and no order is binding until confirmed by us directly.
2. Pricing Information
All prices displayed on this website are indicative only and are derived from live international spot prices, which fluctuate continuously based on global market conditions.
- Displayed prices do not constitute a binding offer or quotation.
- Prices are only fixed and confirmed at the time of a mutually agreed transaction.
- PM MKTPLACE is not liable for any decisions made based on prices shown on this website.
All prices are quoted in Singapore Dollars (SGD) and are inclusive of applicable premiums unless otherwise stated.
3. Transactions & Payment
All purchases and sales are conducted in person or by prior written arrangement. By proceeding with a transaction, you acknowledge and agree to the following:
- The agreed transaction price is binding once confirmed by both parties.
- Full payment must be received and cleared before goods are released.
- Accepted payment methods include cash, bank transfer, and other methods as agreed at the time of transaction.
- Any cancellation after a price has been agreed may result in a claim for market loss incurred by PM MKTPLACE.
4. Delivery & Inspection
All transactions are conducted face-to-face in Singapore. Products are verified and tested for authenticity in your presence prior to acceptance.
- You are required to inspect all products thoroughly before accepting delivery.
- Authenticity testing is carried out on-site in the customer's presence.
- Acceptance of delivery constitutes acknowledgement that products meet the agreed specifications.
For full details on our inspection and acceptance policy, please refer to our Return Policy.
5. Loyalty Programme
PM MKTPLACE operates a tiered loyalty programme that rewards customers based on their cumulative purchase value (in SGD). Customers who meet the thresholds below are entitled to tier-based pricing benefits.
| Tier | Cumulative Purchase Value | Benefit |
|---|---|---|
| Tier 1 | SGD 10,000 and above | Tier 1 preferential pricing |
| Tier 2 | SGD 50,000 and above | Tier 2 preferential pricing |
| Tier 3 | SGD 100,000 and above | Tier 3 preferential pricing |
6. Limitation of Liability
This website and its content are provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by Singapore law, PM MKTPLACE shall not be liable for:
- Any losses arising from reliance on prices or information displayed on this website.
- Investment decisions made based on information provided on this site.
- Fluctuations in precious metal prices before a transaction is confirmed.
- Temporary unavailability of the website or inaccuracies in displayed prices.
Precious metals are investment-grade commodities and their value can go up as well as down. Purchases should be made based on your own assessment and risk tolerance.
7. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
8. Changes to These Terms
PM MKTPLACE reserves the right to update or revise these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.